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1:00pm EST
1.0 Hour Ethics CLE Webinar
Live online CLE webinar experience by Alta Pro Lawyers Risk Purchasing Group
In Part 1 of this 3-part series, Colleen Byers and Chris Osborne will dive into the importance of developing a Pre-Negotiation Checklist. Learn the importance of:
Analyzing Key Facts and Legal Arguments
Identifying Goals and Interests
Putting Yourself in the Other Side’s Shoes
Evaluate Alternatives
Even the most seasoned legal professionals often overlook valuable opportunities during negotiations. This comprehensive three-part series provides a practical toolkit to transform this approach, comprising:
1. Part 1: How to Prepare for Any Negotiation
2. Part 2: The Psychology of Persuasion in Negotiation
3. Part 3: Dealing with Difficulties During Negotiation
Each session will provide one hour of Free CLE from Alta Pro.
Speakers

Colleen Byers
A seasoned civil litigator with deep business and legal experience, Colleen Byers focuses on mediating complex business, employment, trust, estate, fiduciary and family disputes to help companies, families and individuals solve their legal problems outside the courtroom.
Colleen’s conflict resolution approach weaves together practical business insight, active listening, and strategic foresight. Colleen leverages more than a decade of litigation experience to help people, whether business owners or families, settle legal disputes quickly, effectively, and creatively.
Colleen has received the following recognition:
- Lawyer of the Year, North Carolina Lawyers Weekly (2020)
- North Carolina Lawyer Weekly’s Leaders in the Law (2020);
- Best Lawyers in America (2020);
- North Carolina Super Lawyers, Rising Star (2016–2018);
- Business North Carolina Legal Elite, Young Guns (2016–2018); and
- Chamber of Commerce Winston Under 40 Leadership Award (2017).
Colleen is humbled that these recognitions demonstrate how deeply she cares about doing her best, making an impact, and serving her clients.

Chris Osborn
Drawing upon 25+ years of litigation experience, as well as his extensive training as a mediator and collaborative lawyer, Chris Osborn has helped parties reach amicable resolutions in hundreds of disputes involving complex legal issues and difficult interpersonal dynamics. Chris is most frequently sought out for complicated disputes involving:
- Real estate and construction contracts
- Separation and Divorce
- Child custody
- Equitable distribution
- Former cohabitants or life partners
- Allegations of professional malpractice or breach of fiduciary duties
- Contested wills and estates
Chris was certified by the N.C. Dispute Resolution Commission as a Superior Court mediator in 2009, and in 2016 he was among the first cohort of North Carolina lawyers to be trained in Collaborative Law Practice for civil disputes. In 2021, he was also certified by the N.C. Dispute Resolution Commission as a Family Financial Settlement Mediator.
From 2012-2015, Chris was an Assistant Professor at the Charlotte School of Law, where he taught “Interviewing, Client Counseling, and Negotiations,” along with first year classes in Contracts and Civil Procedure. Since 2015, he has owned and operated his own law firm, known as Osborn Conflict Resolution and now Osborn Family Law. He joined the Charlotte Panel of Miles Mediation and Arbitration in November 2022.

Alta Pro
Alta Professional Insurance Services Agency, LLC, (Alta Pro) provides innovative, intelligent, professional insurance underwriting, claims, risk management, product development, and sales and marketing services to our clients using state of the art information technology.


